Welcome to COMERAA. These Terms & Conditions explain the guidelines for using our website, purchasing our Himalayan pink salt décor products, and accessing our services. Please read them carefully before placing an order.
Welcome to COMERAA, a brand offering Himalayan pink salt lamps, candle holders, decorative pieces, sculptures, and related home décor products.
By accessing our website or placing an order, you agree to these Terms & Conditions, subject to any rights and protections provided by applicable law.
If you do not agree with these terms, please refrain from using our website to purchase products.
COMERAA offers décor products made from or featuring Himalayan pink salt. We aim to present accurate product descriptions and images.
Because Himalayan salt is a natural material, individual products may differ in:
These natural differences are part of the character of Himalayan pink salt and do not necessarily indicate a defect. Product images are illustrative, and actual items may vary.
When you place an order through our website, you agree to provide accurate contact, billing, and delivery information.
An order confirmation acknowledges that we have received your order. It does not necessarily mean the order has been accepted.
Orders are subject to product availability, payment verification where applicable, and our ability to fulfill the purchase.
If an order cannot be fulfilled, we will make reasonable efforts to contact you and arrange an appropriate resolution, including a refund where payment has already been collected.
Product prices are displayed on our website in the currency shown at checkout. Any applicable delivery charges or additional fees will be presented during the ordering process.
Where a payment has already been taken for an order that cannot be fulfilled, an appropriate refund will be arranged.
We aim to prepare and dispatch orders within the timeframes communicated during the purchasing process.
Delivery times may vary depending on the destination, courier availability, customs procedures, public holidays, and other circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate shipping details.
If a parcel arrives visibly damaged, please contact us promptly and retain the packaging and photographs to help us investigate the issue.
If you receive an incorrect, damaged, or defective product, please contact COMERAA so we can review the issue and advise on the appropriate next steps.
Return eligibility, procedures, and refund processing depend on our applicable return policy and any mandatory consumer rights in your location.
Please keep your order information, original packaging where possible, and relevant photographs when reporting a product issue.
Nothing in these Terms & Conditions limits any statutory rights that cannot legally be excluded.
Himalayan pink salt is naturally sensitive to moisture and should be handled carefully.
Always follow the care and safety instructions supplied with your product. Products are intended for decorative use unless otherwise specified.
All products are subject to availability. We make reasonable efforts to keep product listings and stock information accurate.
If a purchased item becomes unavailable, we will attempt to contact you about available options, including a suitable alternative or refund where applicable.
Visitors agree to use our website lawfully and responsibly.
We may take reasonable steps to prevent misuse of our website, consistent with applicable law.
The COMERAA name, branding, original website content, graphics, and other materials owned by COMERAA are protected by applicable intellectual property laws.
You may not reproduce, distribute, or commercially exploit protected materials without appropriate permission, except where permitted by law.
We aim to provide accurate information, dependable products, and a reliable shopping experience.
To the extent permitted by applicable law, COMERAA is not responsible for losses arising from improper product handling, misuse, or circumstances outside our reasonable control.
Nothing in these terms excludes or restricts liability where doing so would be unlawful, including applicable consumer protections.
These Terms & Conditions are subject to applicable laws and mandatory consumer protections.
Customers purchasing from different countries may have additional legal rights that apply to their orders.
Any dispute will be handled in accordance with the laws and jurisdiction applicable to the particular transaction.
COMERAA may update these Terms & Conditions to reflect changes in our products, business operations, website functionality, or legal requirements.
Updated terms will be published on this page. Changes will apply as permitted by applicable law and will not automatically alter rights already established under completed purchases.
If you have questions about our products, orders, or Terms & Conditions, our team is here to help.
36B Victoria Avenue, E6 1EY, London
Thank you for choosing COMERAA. We appreciate your trust and look forward to bringing natural beauty into your home.
